Privacy Policy & Terms of Use
Welcome toSwagyo, your trusted destination for acquiring the latest fashion trends and luxury bags. Your privacy and trust are our utmost priorities. This document outlines how we collect, use, and protect your information, as well as the terms of using our platform in compliance with the applicable laws of the Kingdom of Saudi Arabia.
1. Data Protection & Privacy
When you shop at Swagyo, we collect essential information (such as your name, address, email, and phone number) to ensure the fulfillment and delivery of your orders with the highest quality standards.
- Secure Browsing: While browsing our store, we automatically receive your computer’s internet protocol (IP) address to help us improve user experience and tailor our product display to your browser.
- Marketing & Communication: We will only send you promotional emails or updates regarding new releases after obtaining your explicit consent. You reserve the right to withdraw this consent at any time by contacting us at:[email protected].
2. Consent & Confidentiality
By providing us with your personal data to complete a transaction, verify a credit card, or arrange a delivery, you implicitly consent to our collection and use of that information for that specific purpose only. We strictly commit to never selling, renting, or sharing your information with any external parties for marketing purposes. Disclosure of information will only occur if required by law or in the event of an explicit violation of our Terms of Service.
3. Payment Security & Technology
To guarantee a reliable shopping experience, our store is hosted on the "Salla" e-commerce platform, which provides secure servers and advanced firewalls.
- If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS).
- Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted, ensuring maximum protection for your financial transactions.
4. Third-Party Services
We collaborate with trusted partners (such as shipping companies and payment gateways like Tabby and Tamara) to complete your experience. These partners will only collect, use, and disclose your information to the extent necessary to perform their services. We highly recommend reading the privacy policies of these payment gateways to fully understand how your data is handled. Once you leave our store’s website or are redirected to a third-party application, you are no longer governed by our Privacy Policy or Terms of Service.
5. Terms and Conditions of Use
By using the Swagyo platform, you agree to abide by the following regulations:
- Age of Majority: The user acknowledges that they have reached the legal age of majority (18 years) in their jurisdiction of residence, or that they are using the site under the supervision and consent of a legal guardian.
- Responsible Use: The customer commits to using the platform and purchased products in accordance with public morals and the laws applicable in the Kingdom of Saudi Arabia. Using our services for any illegal purposes is strictly prohibited.
- Pricing & Offers: We reserve the right to modify product prices or suspend temporary promotional offers at any time without prior notice, in accordance with market value.
- Account Restriction: Swagyo reserves the right to suspend or restrict any user's account at any time in the event of a violation of the Terms of Use or abuse of the platform in any manner.
6. Intellectual Property
All content displayed on the Swagyo store, including (but not limited to) designs, texts, logos, images, and category names, is the exclusive intellectual property of Swagyo. Copying, reproducing, or using this content for commercial purposes without our explicit written permission is strictly prohibited.
7. Updates & Contact
We reserve the right to update this "Privacy Policy & Terms of Use" at any time to reflect any changes in our practices or legal obligations. Modifications will take effect immediately upon their posting on the website.
For any inquiries or requests regarding your data and rights, our team is dedicated to serving you via:Email:[email protected]